Challenge 25 Policy

Company: Sip & Solve Ltd

Registered Address: 7–9 Marketway, Portsmouth, PO1 4BX

Contact: gareth@sipandsolve.uk | 07312 199070

1. Introduction

The Challenge 25 policy is a preventative approach adopted by Sip & Solve Ltd in line with the

Licensing Act 2003. It is designed to reduce the risk of underage alcohol sales and ensure that

anyone who appears to be under the age of 25 is asked to present valid photographic ID before

being served alcohol.

2. Policy Statement

Sip & Solve Ltd is committed to upholding UK licensing law and promoting responsible alcohol

service. We will refuse service of alcohol to anyone who cannot produce acceptable proof of age

when requested. All staff will actively implement this policy at all times.

3. Staff Responsibilities

All staff who serve alcohol are required to:

- Be trained in the Challenge 25 policy before commencing work.

- Ask for valid photo ID from anyone who appears to be under 25 years of age.

- Refuse service if appropriate ID is not provided.

- Report any incidents of abuse or refusal to a manager.

- Record all refusals in the Refusals Log.

4. Acceptable Forms of ID

Only the following forms of ID are accepted:

- A valid passport

- A UK or EU photocard driving licence

- A Proof of Age Standards Scheme (PASS) card

- Military identification

5. Signage and Awareness

Challenge 25 signage will be clearly displayed at the point of sale, bar area, and entrance.

Customers should be made aware of the policy upon entry or when ordering alcoholic drinks.

6. Training

All relevant staff will undergo regular training on age verification procedures, acceptable ID types,

refusal protocol, and the use of the Refusals Log. Training records will be maintained.7. Refusals Log

A Refusals Log must be kept to record incidents where service was refused due to lack of

appropriate ID or suspicion of underage purchase. This log will be reviewed regularly by

management.

8. Management Responsibility

It is the responsibility of the bar manager and supervisors to:

- Ensure staff are fully trained and understand the policy.

- Monitor compliance with the policy.

- Investigate and respond to any breaches.

- Ensure the Refusals Log is up to date.

9. Compliance and Legal Requirements

Failure to comply with this policy may result in disciplinary action and could lead to criminal

prosecution and penalties, including the loss of our premises licence. Staff have a legal

responsibility under the Licensing Act 2003 to prevent the sale of alcohol to minors.

10. Policy Review

This policy will be reviewed annually or sooner if legislation or business practice